Frequently Asked Questions

No experience necessary! We provide complete training and safety instructions before every rental. Our team will teach you everything you need to know about operating the JetCar, including controls, safety procedures, and riding techniques. Most guests are comfortable and ready to go within minutes.

Bring a swimsuit, towel, sunscreen, and a sense of adventure! We provide life jackets and all safety equipment. Waterproof phone cases are recommended if you want to take photos. Wear comfortable water shoes or sandals that can get wet. Don't forget to bring a change of clothes for after your ride!

Our JetCars can reach speeds of 45+ mph, delivering an exhilarating experience on the water. Speed varies based on water conditions and rider comfort level. Beginners can start slow and gradually increase speed as they gain confidence. Our instructors will guide you on safe operating speeds.

Operators must be 18+ with a valid driver's license to pilot a JetCar solo. Passengers can be younger with parental consent and proper supervision. For riders aged 16-17, we offer tandem rides with an instructor. All participants must be able to swim and follow safety instructions.

We offer flexible rental periods from 30-minute quick thrills to 60-minute adventures. Your rental time includes safety briefing and training. We can also arrange custom durations for groups and special events. Contact Us to discuss the best option for your group.

Safety first! We monitor weather conditions closely and will reschedule or refund if conditions are unsafe (lightning, high winds, severe storms). We'll contact you as early as possible if weather looks questionable. We're happy to work with you to find an alternative date that works for your schedule.

Yes, but we strongly recommend a waterproof case or pouch. You'll get wet! Some riders prefer to leave valuables on shore and just enjoy the moment. We have staff who can take photos of you from shore if you'd like. Share your adventure on social media and tag @hydrochatt!

JetCars can accommodate riders up to 300 lbs. Participants should be in reasonable physical condition and able to climb on/off the watercraft. If you have any concerns about physical requirements, please Contact Us before booking and we'll be happy to discuss your specific situation.

Yes! We offer repeat customer discounts and special pricing for groups of 4 or more. JetCar rentals are perfect for birthday parties, bachelor/bachelorette parties, corporate team building, and family reunions. Contact Us for group rates for your event.

Perfect! JetCars are actually easier to control than traditional jet skis because of their car-like steering wheel and stable design. Our training covers everything from the ground up, assuming zero experience. We start you in calm water and progress at your comfort level. You'll be amazed how quickly you get the hang of it!